Protecting your privacy
JD Techniek is committed to protecting your privacy. This statement details the steps we take to protect your personal information when you visit our website. This statement also covers information we receive when you contact us (e.g., to submit a comment or query or to seek support with one of our products or services). It describes the personal information that we collect, the purposes for which we use such information and your choices regarding our use of it. The steps we take to protect your personal information and how you can review and correct your personal information are also covered here. By accessing our website or providing us your information when you contact us, you are consenting to the information collection and use practices described in this privacy statement. For purposes of this statement, “personal information” means information that identifies a particular individual, such as name, postal address, email address or phone number. When other information, such as email newsletter choices, product purchases or consumer product preferences, is associated with personal information, this other information also becomes personal information.
Our collection of information
Information collected directly from you. Generally, you can visit our website without entering any personal information. On our contact page we ask you for your personal information when you contact us (e.g., with a comment, inquiry or customer support request). The personal information we collect or receive may include:
- contact details, such as your name, title, company/organization name, e-mail address, telephone and fax numbers and physical address;
- information about your company and job function;
- your e-mail marketing preferences;
- financial information (including credit card or account information);
- information, such as your nationality and country of residence, that allows us to determine your eligibility under export control regulations to receive information about certain technologies;
- information used to customize and facilitate your use of our website, including login and technical information;
- inquiries about and orders for our products and services;
- information that assists us in identifying the products and services that best meet your requirements;
- event registration information; and
- feedback from you about our website and our products and services generally.
You are not required to provide any of this information, but if you do not, we may not be able to provide you the requested service or complete your transaction.
Information collected automatically. We collect information about your visit to our website, including what pages you view, the number of bytes transferred, the links you click, the materials you access and other actions taken within our website. We may combine this information with your personal information to and use the combined information in accordance with this privacy statement. We also collect certain standard information that your browser sends to every website you visit, such as your Internet Protocol (IP) address, your browser type and capabilities and language, your operating system, the date and time you access the site and the website from which you linked to our website. We do not combine this standard information with other personal information.
Our use of information
Services and transactions. We use your personal information to deliver services or carry out transactions you have requested, including, but not limited to, providing information on JD Techniek products or services, registering purchased products, processing product orders, handling warranty claims, replacing product manuals, answering customer service requests and facilitating use of our website. In order to offer you a more consistent experience in your interactions with JD Techniek – including, but not limited to, learning about you and how you interact with and use JD Techniek products and services; developing and managing our products, services and customer care; and providing you with information about JD Techniek products and services that you may be interested in -- information collected by our website may be combined with information we collect or acquire through other means.
Website and product improvement. We may use your personal information to perform business analyses or for other purposes to improve the quality of our business, our website and JD Techniek products or services (including new products or services), or to make our website easier to use by eliminating the need for you to repeatedly enter the same information or by customizing our website to your particular preference or interests.
Communications. We may use your personal information to inform you of products or services available from JD Techniek in which you may be interested and to send you surveys regarding your use of JD Techniek products and services. You can opt out of receiving promotional communications from us by contacting us using the contact information listed in this privacy statement. Moreover, each promotional e-mail communication we send includes an unsubscribe link allowing you to stop delivery of that type of communication. If you elect to unsubscribe, we will remove you from the relevant list within 10 business days.
Employment Applications. In connection with a job application or inquiry, you may provide us with information about yourself, such as a resume or curriculum vitae. We may use this information throughout JD Techniek for the purpose of employment consideration. If your application or inquiry is unsuccessful, we will keep the information for future consideration for a limited period of time, unless you direct us not to do so.
In addition to the uses listed above, we may use information we have collected in order to detect, prevent and respond to fraud, intellectual property infringement, violations of our Terms & Conditions, violations of law or other misuse of the site.
Cookies are text files containing small amounts of information which is downloaded to your hard disk or to your browser's memory when you visit our website. Cookies are useful because they help arrange the content and layout of our website and allow us to recognize those computers or other devices that have been to our website before. Cookies do many different jobs, such as allowing our website to remember your preference settings and helping us to enhance the usability and performance of our website and your experience using them.
The type of cookie that may be used on our website can be put into 1 of 4 categories: Strictly Necessary, Performance, Functionality & Profile and Advertising.
1. Strictly Necessary Cookies
These cookies are essential, as they enable you to move around our website and use their features, particularly in connection with information searches and order placement. Without these cookies, services you have asked for cannot be provided. These cookies do not gather information about you that could be used for marketing or remembering where you have been on the internet. An example of a strictly necessary cookie is a “shopping basket cookie,” which is used to remember the products that you wish to purchase when you add products to your shopping basket or proceed to checkout.
2. Performance Cookies
These cookies collect information about how you use our website, for example which pages you go to most often and if you get any error messages from certain pages. These cookies collect only anonymous information that is used to improve how our website work. These cookies are not used to target you with online advertising. Without these cookies we cannot learn how our website are performing and make relevant improvements that could better your browsing experience. Examples of performance cookies that our website uses include Google.
3. Functionality & Profile Cookies
These cookies allow our website to store information that you provide such as your site language preferences and to store technical information useful for your interactions with our website. For instance, they remember your user ID and elements of your user profile. They also ensure that your experience using our website and JD Techniek marketing efforts are relevant to you. They may also be used to provide services you have asked for such as watching a video or commenting on a blog. The information these cookies collect may be anonymous and they cannot track your browsing activity on other websites.
Without these cookies, a website cannot remember choices you have previously made or personalize your browsing experience. For example, we use a cookie to store your language preferences, which allows us to present you with product search results in the correct language.
4. Advertising Cookies
These cookies may be used to deliver advertisements that are more relevant to you and your interests. They may also be used to limit the times you see an advertisement as well as help to measure the effectiveness of the advertising campaign. Although these cookies may track your visits to other websites, they do not usually know who you are. Without these cookies, online advertisements you encounter will be less relevant to you and your interests.
Setting your cookie preference
You have the ability to accept or decline cookies. Most internet browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies or to notify you when a cookie is being placed on your computer. For instructions on how this can be set we refer to the help function of your internet browser. If you choose to decline cookies, you may not be able to fully experience the features of our website or other websites that you visit. Also, you can use the information about cookies and online privacy and the means to organize through www.youronlinechoices.eu.
Our use of web analytics
JD Techniek uses industry standard web analytics to track visits to our website. These analytics are provided by Google Analytics. The information generated by the cookie about your use of our website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of our website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. You may opt out of web analytics by installing these tools on your computer.
Do-Not-Track Signals and Similar Mechanisms
Some web browsers may transmit “do-not-track” signals to the sites with which the user communicates. Because of differences in how web browsers incorporate and activate this feature, it is not always clear whether users intend for these signals to be transmitted, or whether they even are aware of them. There currently is disagreement, including among participants in the leading internet standards-setting organization, concerning what, if anything, websites should do when they receive such signals. JD Techniek currently does not take action in response to these signals. If and when a final standard is established and accepted, JD Techniek will reassess how to respond to these signals.
Disclosure of your personal information
Except as described below, personal information that we collect about you through our website or that you provide to us when you contact us will not be shared outside of JD Techniek without your permission. Disclosure to service providers. JD Techniek contracts with other companies to provide services on our behalf, such as hosting websites, sending out information, conducting surveys, processing transactions, analyzing our website and performing business and other analyses to improve the quality of our business, our website and JD Techniek products or services. We provide these companies with only those elements of your personal information they need to deliver those services effectively. These companies and their employees are prohibited from using personal information they receive from JD Techniek for any other purpose.
Disclosure to distributors. In responding to a request made by you, we may share your personal information with companies that distribute our products. In those cases, we provide these companies with only those elements of your personal information they need to respond to your request, and these companies and their employees are prohibited from using that personal information for any other purpose. In some cases, we may seek your permission to share your information with distributors for marketing purposes other than responding to a request from you. However, we will not share your information for such marketing purposes unless we have obtained your express consent to do so.
Disclosure in connection with transactions. In connection with certain transactions, we may disclose some or all of your personal information to financial institutions, government entities and shipping companies or postal services involved in fulfillment of the transaction.
Consent to international transfers of personal information
The personal information we collect on our website or that you provide to us when you contact us may be sent to other countries in which JD Techniek or its agents or suppliers maintain facilities. We may also store and process the information there. Although the laws that protect personal information in those countries may differ from the laws where you live, we will take reasonable steps to ensure that your privacy is protected. By using our website or contacting us and giving your information to us, you consent to the transfer of the data outside of your country.
Links to other sites
Our website may contain links to other websites such as JD Techniek distributors and other organizations. Although we try to link only to websites that share our high standards and respect for privacy, we are not responsible for the content, security, or privacy practices employed by other websites.
Enforcement of this privacy statement/Contact Us
If you have questions regarding this statement or our handling of your personal information, please contact us using the contact information listed below. We will promptly address your concern and strive to reach a satisfactory resolution.
Changes to this privacy statement
JD Techniek may occasionally update this privacy statement. When we do, we will revise the "last updated" date at the bottom of the privacy statement. If we make any material changes in the way we collect, use and/or share personal information that we collect about you through the website, we will notify you by sending you an email at the last email address that you provided us and/or by prominently posting notice of the changes on the website.